We've included a few links to free, independent advice on knowing your rights as an energy consumer. Whether it's about how to find a better energy deal, making a complaint, help if you’re struggling to pay your bills or just general advice.
www.citizensadvice.org.uk/
www.energy-uk.org.uk
www.moneyadvicetrust.org
www.nationaldebtline.org
www.stepchange.org
www.moneyadviceservice.org.uk
www.ageuk.org.uk
If you aren't happy with the service that we're providing, please see Complaints Code of Practice for our complaints procedure.
Last updated: Wed, 24 Nov, 2021 at 10:58 AM
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