If you've just moved in to a new property and want to switch over to us, you will need to let your current energy supplier know that you're responsible for the property's energy. If they don't know who you are and haven't heard from you yet there's a good chance that they'll object to any attempt from us to switch you over.

Even if you haven't made any formal agreement with them about tariff rates that doesn't mean that you won't be charged by them. They will charge you under a 'Deemed' contract usually on their standard rates.

Find out who supplies your gas

You can call the Meter Number Helpline: 0870 608 1524 to find out who supplies your gas.

If you provide them with your address then they will be able to tell you your MPRN (Meter Point Reference Number) and who your current provider is. Calls cost 7p/min plus your phone company's access charge.


Find out who supplies your electricity

You'll need to call your distribution network (the company who is responsible for maintaining all the electricity cables in your area) to find out who your supplier is.

You can find your distribution network by entering your postcode on this website: www.energynetworks.org/info/faqs/who-is-my-network-operator, or from the list below:

AreaDistribution CompanyPower LossGeneral enquiries
EastUK Power Networks0845 601 45160800 316 3105
East MidlandsWestern Power Distribution0845 724 02400800 678 3105
LondonUK Power Networks0845 601 45160800 316 3105
Merseyside & North WalesScottish Power0330 101 04440800 001 5400
West MidlandsWestern Power Distribution0845 724 02400800 678 3105
North EastNorthern Powergrid0845 070 71720800 668 877
North WestElectricity North West0800 195 41410800 195 4141
South ScotlandScottish Power0330 101 04440800 092 9290
South EastUK Power Networks0800 048 35160800 316 3105
SouthScottish and Southern Energy0800 072 72820845 601 4516
South WalesWestern Power Distribution0845 601 33410800 678 3105
South WestWestern Power Distribution0845 601 29890800 678 3105
YorkshireNorthern Powergrid0845 070 71720800 375 675
IndependentIndependent Power Networks Ltd01359 243 3110800 013 0849
IndependentESP Electricity Ltd01372 377 9960800 731 6945
IndependentEnergetics Electricity Ltd01698 404 9490800 804 8688
IndependentThe Electricity Network Company01359 243 3110800 032 6990
IndependentUK Power Networks (IDNO) Ltd0845 601 45160800 171 2012