If you've just moved in to a new property and want to switch over to us, you will need to let your current energy supplier know that you're responsible for the property's energy. If they don't know who you are and haven't heard from you yet there's a good chance that they'll object to any attempt from us to switch you over.
Even if you haven't made any formal agreement with them about tariff rates that doesn't mean that you won't be charged by them. They will charge you under a 'Deemed' contract usually on their standard rates.
Find out who supplies your gas
You can call the Meter Number Helpline: 0870 608 1524 to find out who supplies your gas.
If you provide them with your address then they will be able to tell you your MPRN (Meter Point Reference Number) and who your current provider is. Calls cost 7p/min plus your phone company's access charge.
Find out who supplies your electricity
You'll need to call your distribution network (the company who is responsible for maintaining all the electricity cables in your area) to find out who your supplier is.
You can find your distribution network by entering your postcode on this website: www.energynetworks.org/info/faqs/who-is-my-network-operator, or from the list below:
Area | Distribution Company | Power Loss | General enquiries |
---|---|---|---|
East | UK Power Networks | 0845 601 4516 | 0800 316 3105 |
East Midlands | Western Power Distribution | 0845 724 0240 | 0800 678 3105 |
London | UK Power Networks | 0845 601 4516 | 0800 316 3105 |
Merseyside & North Wales | Scottish Power | 0330 101 0444 | 0800 001 5400 |
West Midlands | Western Power Distribution | 0845 724 0240 | 0800 678 3105 |
North East | Northern Powergrid | 0845 070 7172 | 0800 668 877 |
North West | Electricity North West | 0800 195 4141 | 0800 195 4141 |
South Scotland | Scottish Power | 0330 101 0444 | 0800 092 9290 |
South East | UK Power Networks | 0800 048 3516 | 0800 316 3105 |
South | Scottish and Southern Energy | 0800 072 7282 | 0845 601 4516 |
South Wales | Western Power Distribution | 0845 601 3341 | 0800 678 3105 |
South West | Western Power Distribution | 0845 601 2989 | 0800 678 3105 |
Yorkshire | Northern Powergrid | 0845 070 7172 | 0800 375 675 |
Independent | Independent Power Networks Ltd | 01359 243 311 | 0800 013 0849 |
Independent | ESP Electricity Ltd | 01372 377 996 | 0800 731 6945 |
Independent | Energetics Electricity Ltd | 01698 404 949 | 0800 804 8688 |
Independent | The Electricity Network Company | 01359 243 311 | 0800 032 6990 |
Independent | UK Power Networks (IDNO) Ltd | 0845 601 4516 | 0800 171 2012 |
Last updated: Tue, 11 Jun, 2019 at 3:31 PM
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