Why do you take payment in advance?
How do you review my payments?
What are seasonal payments and how are they calculated?
When is my first payment taken?
What are equal payments and how are they calculated?
My account is in credit, am I due a refund?
Cancelling a Direct Debit
How do I change my Direct Debit details?
VAT on Energy Supply
What payment methods do you offer?
Do you still need help?