Your estimated annual consumption is how many units the industry estimates you will use over a year based on your average daily usage. This figure is used to calculate and create your monthly Direct Debit amount. Your estimated annual consumption is always printed on your bill or you can log in to your online customer account and click on 'My Energy Usage'.


To view your estimated annual consumption on your account:


Step 1: Log in to your online account and scroll to your 'My So Tariff' tab. 


Step 2: Click on 'Electricity' or 'Gas' to see your estimated consumption for each. 


 


Where you can find your estimated annual consumption on your statement: